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Forum Discussion

andrew16's avatar
andrew16
New Member
8 years ago

recording incoming email address

hi   previously when an email for support came in to us from someone who is not previously registered the incident was always set up with the users email address.  Lately though incidents get set u...
AshC's avatar
AshC
Retired GoTo Contributor
8 years ago

andrew16 Do you have the option for Email Self Registration set for new customers?

 

Configure menu > Customer Access > Allow email self registration