The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
info111
13 years agoNew Member
Remove Inactive users - Change email address
How do i remove an inactive user from Service Desk? or how do i change the email address associated with a user? I have had two users that I have needed to do this on today (neither have access to the...
GlennD
13 years agoGoTo Manager
Hi,
Just so it is clear, you cannot "delete" the user, only deactivate their account so they can no longer use the service.
Just so it is clear, you cannot "delete" the user, only deactivate their account so they can no longer use the service.