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Forum Discussion
Remove Inactive users - Change email address
How do i remove an inactive user from Service Desk? or how do i change the email address associated with a user? I have had two users that I have needed to do this on today (neither have access to the...
Can anyone advise if there has been an update on this? I have two users with the same name and email address. When I raise a new incident and try and assign to this person they are not receiving the notification email and I think this is why. Is it possible to delete the email address in the duplicate record?
