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Forum Discussion
Jan21
11 years agoNew Member
Report Suggestions
I have been tasked with coming up with reports for the helpdesk to measure things on a regular basis. I wanted to check and see what other helpdesk folks were doing with reports. Any suggestions?
Jan21
11 years agoNew Member
Thanks for the input. I will take a look at these. I agree, reporting is limited. I am thinking I may have to export information and use excel or something.