The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Nick111
5 years agoNew Contributor
Reporting Extract as CSV from GoToAssist Service Desk not working.
Is anyone else experiencing issues extracting csv reports from the GoToAssist Service Desk platform? For the past week I've been unable to extract any reports. It just loads indefinitely and never provides a file to download.
Update: I've been trying to run these reports for the past week with no success.... and as soon as I create this ticket it now seems to be resolved.... 🙄
Update 2: Not resolved, just temperamental it seems. It's occasionally working.
1 Reply
- AshC5 years agoRetired GoTo Contributor
Sorry about the reporting issues there, Nick111
[Update] We were able to recreate this behavior, and should have a resolution soon.
Thank you for your patience.