Jan21
9 years agoNew Member
Schedule & queue for reports
I have some reports set up with Mass Actions that take place on the incidents within the report's criteria. For example, I have a report schedule to run everyday at 11PM that will change the status of the incident where the Status is Resolved - Resolved and their has been no response from the customer since "Yesterday".
I would like to be able to only schedule this action to take place on Weekdays, but the only selections I have are to run them by hour, days, weeks, and months.
I would like to be able to only schedule this action to take place on Weekdays, but the only selections I have are to run them by hour, days, weeks, and months.