Forum Discussion

Mary Forbes's avatar
Mary Forbes
Active Contributor
8 years ago

Search feature is broken - Unable to pull up incidents created after 4/26 in search feature by number or keywords

I reported this already, but did not see any other open discussion on this issue.  We are unable to use the search feature to retrieve any incident created after 4/26.  This also prevents us from link...
Problem
Mary Forbes's avatar
Mary Forbes
Active Contributor
8 years ago
This is very frustrating.  It has broken our ITIL processes for linking related incidents, problems, and changes.  Please ensure this is escalated.  Are there any plans to compensate us, such as reduced license fees?  3 weeks is unacceptable.  Thanks!