Forum Discussion

Daniel Kirin's avatar
Daniel Kirin
New Contributor
7 years ago

Search Function

Hi All, Are any updates planned to fix the Search function in GoToAssist?  The ability to sort tickets by Assignees, customers etc would be great. Thanks
Adrian_I's avatar
Adrian_I
Retired GoTo Contributor
7 years ago

Hi Daniel Kirin,

 

The team has informed us that they have implemented some fixes to the Search functionality that should correct most of the issues that have been occurring.  Please test it out and let us know if it has improved and performing as you would expect.

 

Thanks!

  • Daniel Kirin's avatar
    Daniel Kirin
    New Contributor
    7 years ago

    Hi Adrian,

    Does that mean we can sort by Date, Assignee etc?

    Thanks,

    Daniel

    • Adrian_I's avatar
      Adrian_I
      Retired GoTo Contributor
      7 years ago

      Hi Daniel, 

       

      Unfortunately no, the enhancement for sorting is on the roadmap but there is no ETA available on when it will be deployed.  I apologize for any inconvenience from this.