Security and Backup
How secure is the Service Desk Database - what protection is in place to stop hackers. How is it protected against server failure ? Is it backed up ? If so by what software/mechanism?
Forum Discussion
This reply was created from a merged topic originally titled
Service Desk hosting service provider security standards.
Do you have documentation that outlines the security standards/practices for the datacenters hosting Service Desk? Since this is a recently acquire product, I'm not sure if the security standards and documentation for GoToAssist apply to Service Desk. Thank you.
Service Desk hosting service provider security standards.
Do you have documentation that outlines the security standards/practices for the datacenters hosting Service Desk? Since this is a recently acquire product, I'm not sure if the security standards and documentation for GoToAssist apply to Service Desk. Thank you.
