The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Security and Backup
How secure is the Service Desk Database - what protection is in place to stop hackers. How is it protected against server failure ? Is it backed up ? If so by what software/mechanism?
Does the datacenter that hosts Service Desk undergo annual SSAE16 audits? If so, are the audit reports available for review? Thank you.
