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Forum Discussion
Security and Backup
How secure is the Service Desk Database - what protection is in place to stop hackers. How is it protected against server failure ? Is it backed up ? If so by what software/mechanism?
Hi David,
Our data centers we use go through SSAE16 SOC1 audits. Those reports are only available to customers under NDA.
We're also in the process of updating the GoToAssist Security Whitepaper to include details specific to Service Desk.
Luke
Our data centers we use go through SSAE16 SOC1 audits. Those reports are only available to customers under NDA.
We're also in the process of updating the GoToAssist Security Whitepaper to include details specific to Service Desk.
Luke
