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Forum Discussion
Service Desk slow to load
Hi I'm writing to get some help about GotoAssist Service Desk loading very slow at times for me. It's taking minutes to to download for the text/html page. I am on a 20Mb/s fiber internet ...
The only thing I can see that may or may not be an issue is when it hits Abovenet Communications Inc's Internet routers it hops around their routers in Los Angeles for 9 hops or so. Abovenet's routers definitely have higher than normal latency for routers located within the same geolocation (Los Angeles). But all and all we are still only looking at a few seconds response times back to the source router.
Have you tried doing some web debugging, say via fiddler, to see if it shows us anything different besides ICMP requests?
Have you tried doing some web debugging, say via fiddler, to see if it shows us anything different besides ICMP requests?
