Forum Discussion
Service Desk slow to load
Hi I'm writing to get some help about GotoAssist Service Desk loading very slow at times for me. It's taking minutes to to download for the text/html page. I am on a 20Mb/s fiber internet ...
Hi, Michael,
It looks like your route (like ours) hops through zayo.com who has some spliced fiber connections. I contacted my ISP and was told the following:
It looks like your route (like ours) hops through zayo.com who has some spliced fiber connections. I contacted my ISP and was told the following:
Johnny,
Zayo reports splicers are on site.
As of 4AM (3/23/2016), Zayo was half way through the repair of cut fibers, Traces are looking better but I will let you know when repair has been completed.
