Welcome! The GoTo Community is currently in Read Only mode while we work on an exciting platform update.
If you need assistance, please contact our toll-free 24/7 Support 

Forum Discussion

jaimecardenas's avatar
jaimecardenas
Visitor
5 years ago

There was a problem connecting to the PC. Please try again.

All the computers have the same problem

cant connect to give support of any of them

3 Replies

Replies have been turned off for this discussion
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    jaimecardenas   OK, this is the Service Desk Community, so were you using GoToAssist V4, GoToAssist V5, or something else? 

  • jaimecardenas's avatar
    jaimecardenas
    Visitor
    5 years ago

    We already check the network here and it´s fine
    the pc affected are in different locations whit different networks

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    jaimecardenas  Are all affected hosts using the same network? 

     

    Has anyone been able to check their local status to do some standard troubleshooting?