Forum Discussion
TLS encryption for emails
Anyone else realize that the emails that come out of Service Desk are not being sent with any type of TLS encryption support? We just realized that all data in emails are not encrypted when they come ...
That is what I was thinking. My employees like to imagine the portal just doesn't exist once they put the ticket in and only reply via email. What this means is enabling TLS coming out of Citrix really doesn't mean anything since followup emails are ones (after original ticket opening) that will usually contain sensitive information when we ask them for it. Good to know.
