The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
TLS encryption for emails
Anyone else realize that the emails that come out of Service Desk are not being sent with any type of TLS encryption support? We just realized that all data in emails are not encrypted when they come ...
As we can see with all the data breaches occurring weekly security is a very serious topic. Sending sensitive information via SMTP in clear text is a huge vulnerability. A secure IT Service Desk is of high importance. Customers should not need to worry about insecure communications. Further security mechanisms to harden or lock down electronic communications would be nice too.
BTW: desk.gotoassist.com scored a C via an SSL report and is vulnerable to POODLE attacks. Citrix should be using TLS and not SSLv3 to secure communications to desk.
https://www.ssllabs.com/ssltest/analyze.html?d=desk.gotoassist.com
BTW: desk.gotoassist.com scored a C via an SSL report and is vulnerable to POODLE attacks. Citrix should be using TLS and not SSLv3 to secure communications to desk.
https://www.ssllabs.com/ssltest/analyze.html?d=desk.gotoassist.com
