Trigger Status Update
Is it possible to use a Trigger that changes the status of Resolved Incidents to Closed after X amount of days?
Forum Discussion
I'm not sure a trigger would do it but you could probably do with a report that looks at resolved at - is before - x number of days ago and then schedule an action on that report.
Something like this? And then a scheduled action to run up to every hour.
Something like this? And then a scheduled action to run up to every hour.
