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Forum Discussion

Visitor

6 years ago

Trouble connecting to a MAC

Hi there, I can connect to my MAC OS Catalina but can't do anything else The mouse responds but that's it. Any suggestions?

Retired GoTo Contributor

6 years ago

Hi Leanne,

If you are using RemoteSupport to connect with Catalina, please see the solution around this Community discussion: https://community.logmein.com/t5/GoToAssist-Remote-Support/GoToAssist-Mac-10-15-Catalina-support/m-p/210738