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Jackbigfoot's avatar
Jackbigfoot
New Contributor
6 years ago

trouble with remote control input on host Computer

Can Connect to host computer....but host is unresponsive to keyboard commands

2 Replies

  • Jackbigfoot's avatar
    Jackbigfoot
    New Contributor
    6 years ago

    AshC,

    I used Log me in client to connect.  I am in a rural area of Alaska and our internet service can at times fade in/out

    at various speeds...but,  i was connecting ok last night...but  i  was not able to solve the problem even after

    changing the preferences to host control from a remote user all to my favor.  So, i used system restore

    last night to 5:00 am yesterday...assuming i inadvertently changed some setting. After the restore i set up

     personal password protection on the host computer other than my normal login.  Early this morning

    i logged in normally with the added funky "kinda Cool" password and all is well.

     

     

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Sorry, Jackbigfoot  --  Was this using GoToAssist to make the connection?   Were you able to reboot or troubleshoot the endpoint at all?