The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Unable to change category
Bug seems to occur after running a report that changes the category.
In the video I am changing category from 15 Days Send Reminder to 15 Days Reminder Sent.
As you can see the changes to not apply.
This prevents us from managing out renewals. We're having to post a comment in the incident to state we've sent the reminder but this requires us to enter each incident to check.
In the video I am changing category from 15 Days Send Reminder to 15 Days Reminder Sent.
As you can see the changes to not apply.
This prevents us from managing out renewals. We're having to post a comment in the incident to state we've sent the reminder but this requires us to enter each incident to check.
