Forum Discussion

bno_godoy's avatar
bno_godoy
New Member
4 years ago

Unable to control mac Big Sur client

I am unable to control/view the windows open at the client computer. We both run same version of OS (Big Sur). The connection is stablished, I can click and control the cursor, but unable to see the widows and apps that are open. Can someone help? 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    bno_godoy  Was this related to GoToAssist V5, or some other LMI service?