The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Braiden1
10 years agoNew Member
Unable to create user
Hi,
Long time user of GTA Service Desk. When I try to create a particular user I keep receiving the following error page:
---------------
Oh No! That wasn't meant to happen.
Need Help? Email support@gotoassist.com
---------------
This is very frustrating and when I send an email to support@gotoassist.com it bounces back. I am able to create other users ok.

Long time user of GTA Service Desk. When I try to create a particular user I keep receiving the following error page:
---------------
Oh No! That wasn't meant to happen.
If you need assistance please get in touch with our support team at support@gotoassist.com
Need Help? Email support@gotoassist.com
---------------
This is very frustrating and when I send an email to support@gotoassist.com it bounces back. I am able to create other users ok.

1 Reply
- GlennD10 years agoGoTo ManagerHi Braiden,
I've opened a ticket with Support for you, a Rep will be in contact to assist.