The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Braiden1's avatar
Braiden1
New Member
10 years ago

Unable to create user

Hi,

Long time user of GTA Service Desk.  When I try to create a particular user I keep receiving the following error page: 
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Oh No! That wasn't meant to happen.

If you need assistance please get in touch with our support team at support@gotoassist.com



Need Help? Email support@gotoassist.com

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This is very frustrating and when I send an email to support@gotoassist.com it bounces back.  I am able to create other users ok.  

1 Reply

  • GlennD's avatar
    GlennD
    GoTo Manager
    10 years ago
    Hi Braiden,

    I've opened a ticket with Support for you, a Rep will be in contact to assist.