Forum Discussion
jemmyw
10 years agoActive Contributor
Hi Lorraine. That doesn't sound good. I would advise you to contact Citrix Global Support using the contact details here: http://support.citrixonline.com/en_US/GoToAssistServiceDesk/contact
The support team will be able to look at your account, and if it is a bug they can escalate to my engineering team.
The support team will be able to look at your account, and if it is a bug they can escalate to my engineering team.