The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
User & Customer Portal FLAT DESIGN
Email notifications from the Service Desk have the flat design why not update the UI(s) for the User and Customer Portal to also be Flat design? GoToMeeting has it as well for the web app and desktop app. The UX is largely driven by the UI and that's what makes a product pleasant and exiting use.
39 Replies
- Are you as old as you look.
- Non compact spacing just wastes scarce screen real estate and reduces context content. Content trumps white space.
- Like the look but prefer the compact spacing between incidents on the dashboard in the current version.
Love the ability to customise the columns on the incident dashboard but since I can't have this active without the new look and large spacing I have to do without it. - Ok I discovered that it's actually the 'Customize the columns visible in the incident dashboard' that messes up the incident dashboard. If that and new look is enabled it's ok, but if new look is disabled the incident board has spacing / cell padding issues. See example:
- Arrgeh I switched the new look on to see what it was like. I didn't like the line spacing between incidents, I prever the compact view so switched it back off again but the line spacing in the incident dashboard has not reverted back and is in fact corrupt.
How can I completely revert back to legacy view? - Luke, you just made my morning. It looks so nice I can't stop looking at it!!! FRESH
- Hey Brenden,
Similar to GoToMeeting, GoToAssist is also moving to the new style. For Service Desk you can go to Configure > Account-Wide Settings > Labs, and opt to try out the new look. We're still actively working on it and releasing updates regularly.
Feel free to turn it on and let us know what you think :)
