The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
sherrera
8 years agoNew Member
User Not Receiving Notifications via Email when New incident is created
Hi, I created a new team member's user account with GoToServiceDesk. I have added him to our IT Helpdesk user group so he should receive emails when new incidents are created or when he is assigned ...
YFTech
8 years agoNew Member
Experiencing the same issue. Direct messaged AshC for more information