The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Kris21's avatar
Kris21
New Member
10 years ago

Users not changing to inactive

I have set users Module access to no access but they are still listed as active. Is there something I am not doing?
Problem
GlennD's avatar
GlennD
GoTo Manager
10 years ago
Hi Kris,

Did you remove the users Service Desk license as well? Settings > Users > License tab.