Forum Discussion
What is the maximum character limit for when putting in comments?
For our releases, our Tech puts in the log file into the comments section of a release.
We are finding that not all the log information is getting put into the comments list, so it begs the question, what is the character/word limit for updates/comments in GTASD?
Thanks
Carl
We are finding that not all the log information is getting put into the comments list, so it begs the question, what is the character/word limit for updates/comments in GTASD?
Thanks
Carl
3 Replies
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- Yes, all those notes fields would have this same limit.
- Thanks Luke - is this for all comments fields in GoToAssist?
- Hi Carl,
How much information are you trying to put into the comments section? There is a 64kb limit on the text field (if I recall correctly).
What you could do as a workaround is upload the log files as an attachment, would that work?
Luke
