Welcome! The GoTo Community is currently in Read Only mode while we work on an exciting platform update.
If you need assistance, please contact our toll-free 24/7 Support 

Forum Discussion

Ltrain1's avatar
Ltrain1
New Member
10 years ago

Why does my Incident of Note move from the "Incidents of Notes" queue to the Assignee queue? Shouldn't it show in both locations?

I selected the Incidents tab and then created an incident in the Incidents of Notes queue. The incident no longer appeared in the Incidents of Notes queue after I assigned it to a group.
No RepliesBe the first to reply