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benn371's avatar
benn371
Active Contributor
6 years ago
Solved

Android Phone Recording not working for organizers which I bought inside a primary account?

I have bought a GTM Business account with an E-mail address and then i bought additional 20 organizers under the same account and added them to this primary account with their respective email IDs. N...
  • benn371's avatar
    benn371
    6 years ago

    Hi AshC,

     

    The issue was not with this account e-mail address it was different and I was able to fix it by setting up personal room for each organizers, without initializing the personal room setup first the meeting is not showing up the record option.

    Thank you very much for helping me out here and the response. Cheers! stay Safe..

benn371's avatar
benn371
Active Contributor
6 years ago

Bump ... :smileyindifferent:

  • benn371's avatar
    benn371
    Active Contributor
    6 years ago

    Hi AshC,

     Thank you for your response, but like I said this cloud recording option is enabled in my admin center for all organizers but it is visible for only the primary account which I bought and not working for the orgranizers which I added later, and those also licensed only ?