Audio stops working after sometime
During meetings, the audio stops functioning entirely for both the organizer and attendees. This issue has been persisting for the past two days and affects multiple accounts across different session...
Forum Discussion
Hi jayakumar_b
Welcome to the Community.
I'm sorry to hear this. All systems are operational with GoTo Meeting. I see you have a current case opened with our support team, and they reached out to you today requesting additional information.
Thank you for taking the time to share your experience. We will share this with our team.
Sorry to hear this, you appear to be on the same account. Sorry to hear you are having issues with audio.
Logs (if possible) are the best way to detect a particular problem. You can also report issues during the session by pressing the three dots on the top right and report an issue. Instructions are here
It's not the same account, Isc_RE is a customer with its own account (xxx) who first highlighted the issue after you said you had solved it, the other is mine when yesterday 2 other customers with their own accounts (xxx) had the same issue. To avoid having each of them write so many messages, I wrote one myself, hoping to focus you on the problem and not waste time on identifying which account belongs to whom. Obviously I was wrong.
In the meantime, the problem persists and is not limited to one account.moderator edit: removed personal information
