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Forum Discussion
jayakumar_b
10 months agoActive Contributor
Audio stops working after sometime
During meetings, the audio stops functioning entirely for both the organizer and attendees. This issue has been persisting for the past two days and affects multiple accounts across different sessions.
Observations:
- When the audio issue occurs, attempting to join the meeting via the mobile app and communicating does not resolve the problem.
- Restarting the meeting temporarily restores audio functionality, but the issue reoccurs after a while.
Is there an issue with gotomeeting service? Looking for a resolution.
11 Replies
- KateG10 months agoGoTo Manager
Hi jayakumar_b
Welcome to the Community.
I'm sorry to hear this. All systems are operational with GoTo Meeting. I see you have a current case opened with our support team, and they reached out to you today requesting additional information.
Thank you for taking the time to share your experience. We will share this with our team.