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Forum Discussion
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Cancel automatic renewal
I already communicated to stop automatic renewal. But still u did..i want refund and renewal in april
Hi ssteiger
GoToMeeting customers that created their account online can cancel their subscription online at any time by disabling the auto-renew setting in their account. If you need to contact GoToMeeting support there is a Call Support link at the bottom of every support article, clicking this will give you access to our toll-free numbers. Since your account has already been renewed you will need to contact support.
Hi Folks,
I have subscribed for one year pro plan and need to stop auto renewal for the next year, the first thing i need steps to disable auto renew as i dont find them in my account Rami@idit.sa and can not contact customer support on toll free as i am based in middile east.
Secondly, will turn off renwal stop auto renewing for next year or stop my subscribtion plan for this year
I have subscribed for one year pro plan and need to stop auto renewal for the next year, the first thing i need steps to disable auto renew as i dont find them in my account Rami@idit.sa and can not contact customer support on toll free as i am based in middile east.
Secondly, will turn off renwal stop auto renewing for next year or stop my subscribtion plan for this year
Hi Rami-Innovation ,
While you cannot cancel your account immediately, you may disable the next renewal through your online account: https://support.logmeininc.com/gotomeeting/help/cancel-your-account-g2m010011
When you disable renewal, this means your current plan will expire on the listed end date of the last subscription purchase.
