The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
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Cancel automatic renewal
I already communicated to stop automatic renewal. But still u did..i want refund and renewal in april
Hi ssteiger
GoToMeeting customers that created their account online can cancel their subscription online at any time by disabling the auto-renew setting in their account. If you need to contact GoToMeeting support there is a Call Support link at the bottom of every support article, clicking this will give you access to our toll-free numbers. Since your account has already been renewed you will need to contact support.
i subscribed today but i want to cancel my subscription, i cant find any info , email etc , just a phone but no number for my country
I have the same issue. I have sat on hold for hours and no one is able to answer calls. There is a button to cancel through the website but it is greyed out.
Hello,
I apologize for the support delays during these times of incredible demand. If you don't see the ability to disable your GoTo subscription renewal online, please click my Community name to send a private message with your login email address.
