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Cancel automatic renewal
I already communicated to stop automatic renewal. But still u did..i want refund and renewal in april
Hi ssteiger
GoToMeeting customers that created their account online can cancel their subscription online at any time by disabling the auto-renew setting in their account. If you need to contact GoToMeeting support there is a Call Support link at the bottom of every support article, clicking this will give you access to our toll-free numbers. Since your account has already been renewed you will need to contact support.
Hi,
I currently have a yearly GTM Pro Account , which is ending in August. If I were to terminate this subscription, would it be effective immediately on my account, after the August invoice? Or is there a notice / specific process to follow to unsubscribe?
Thank you and best regards,
Coline
Hi Coline_EPA
Cancelation takes effect at the end of your current subscription, so you would be able to continue using GoToMeeting until August: https://support.goto.com/meeting/help/how-do-i-cancel-my-gotomeeting-subscription-plan
