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Forum Discussion
Natashausman5
6 years agoNew Contributor
Cancel automatic renewal
I already communicated to stop automatic renewal. But still u did..i want refund and renewal in april
- 5 years ago
Hi ssteiger
GoToMeeting customers that created their account online can cancel their subscription online at any time by disabling the auto-renew setting in their account. If you need to contact GoToMeeting support there is a Call Support link at the bottom of every support article, clicking this will give you access to our toll-free numbers. Since your account has already been renewed you will need to contact support.
jochyceron
6 years agoNew Contributor
I want to cancel my GotoPC membership, but when i call nobody answer, and i really want to cancel before you guys charge me again.
AshC
6 years agoRetired GoTo Contributor
jochyceron We have agents available currently to assist. Which number did you dial specifically?
(Phone numbers available from this list: https://support.logmeininc.com/gotomypc/help/how-do-i-contact-customer-support-1107395211 )
- jochyceron6 years agoNew Contributor
I called to this number xxxxx but nobody answered. i belive me i called like 6 times.