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Forum Discussion
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Cancel automatic renewal
I already communicated to stop automatic renewal. But still u did..i want refund and renewal in april
Hi ssteiger
GoToMeeting customers that created their account online can cancel their subscription online at any time by disabling the auto-renew setting in their account. If you need to contact GoToMeeting support there is a Call Support link at the bottom of every support article, clicking this will give you access to our toll-free numbers. Since your account has already been renewed you will need to contact support.
Hello support team,
i have the same issue, I would like to cancel to auto renew on my subscription but the check boxes are greyed out.
I tried to follow you instruction in the solution here but could not find any possibility to contact the support.
Who can help me here?
Hi AbdulTaifour,
There is a Contact Support option on the side of every support article, please click on Contact Support and follow the directions and they will be able to assist you.
