The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
GBNgal
2 years agoActive Contributor
Cannot screen share an announcement
Before the last "upgrade", if I had a last-minute announcement to our attendees, I could simply create one and put on my desktop, then share my desktop. I seem to have lost that ability. Am I missi...
KateG
2 years agoGoTo Manager
Hi GBNgal
You can share your desktop screen or app in the GoTo app, you don't need a widget.
How do you create your announcements? What format do you use?
- GBNgal2 years agoActive Contributor
Hello Kate,
I create a simple text graphic box using Microsoft Paint It 10, and save the .jpg on my desktop. When I intend to use it, I open it to maximum size on my desktop and attempted to share from there (which I did in the past). It didn't share. And there's no selection in the share window to do so. I can share an application from the web still, but can't share this.
- KateG2 years agoGoTo Manager
When you click on Share, Share Screen, under Screens you should see the option to share your screen. Below is the desktop app, it's also available in the web browser version. Do you see the option to share Screens?
- GBNgal2 years agoActive Contributor
KateG, I think the issue was that when I thought I was sharing the graphic, it over-laid the GoToMeeting screen so there was no way to see what participants would see. And last Monday when it happened, nobody there to confirm for me!
I'm accustomed to seeing a black background with squares for whatever I'm sharing in one, plus one for each participant. Today I took some time to fiddle around with it and change the sizes of the respective screens, and I believe it's probably there. I have the little message saying "you're sharing your screen" so I'll trust it. Thanks.