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Forum Discussion

JeannaM's avatar
JeannaM
New Contributor
6 years ago
Solved

Can't hide attendee bubbles in New UI

Hello.  While I can control the attendee list and hide it, I cannot hide the attendee bubbles on the new UI.  This presents issues for me when hosting meetings with contracted clients who have privac...
  • AshC's avatar
    AshC
    5 years ago

    With the latest GoToMeeting release, when you hide the Attendee list for everyone this will also anonymize the Attendee Bubbles where the webcam images reside.  

     

    Thanks for your patience while this feature was finalized. 

trader777's avatar
trader777
Active Contributor
6 years ago

Hello,

 

  I've been with goto meeting for many years.

I was able to simply share a screen without anyone knowing who's in the meeting.

Now some are saying their names are displayed as you see here.

https://gyazo.com/7a41b40b621683135911c8672bdce4c3

 

I open my meeting in the old system, thinking my members would open their app on the old too.

Yet some members, not all, see the bubles with their names inside.

I disabled the attendees list as you see here

https://gyazo.com/32ab5fd12a28df92949f985174726264

and yet they are still able to see the list.

 

1 member said he was found on facebook, a competion of mine,  offering him a better deal.

He told him that he was found thru the names listed on the bubbles.

 

Can you please fix this problem.

 

Also, as a moderator, i disabled chat, which works perfectly.

But, is there a way i can still private message a memeber without having to enable the the chat.

I would just like to have a 1 to 1 chat with a member but still keeping the chat disabled for everyone.

 

Thank You

Frank

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Hi Frank,

    Do you have the Webcams, Chat and Attendee List all disabled in your GoToMeeting settings while broadcasting?