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Forum Discussion

LIC's avatar
LIC
Active Contributor
6 years ago
Solved

Clear My Profile Picture isn't working

I used the Profile Pictures lab to add a picture in the little circle next to my name in the attendee list, but used a practice picture instead of the correct one. Now I can't seem to update it.    ...
  • AshC's avatar
    AshC
    6 years ago

    Hey Folks,

    If your GoToMeeting profile picture is stuck, try removing it manually this way:

     

    Windows location: C:\Users\UserName\AppData\Local\Temp\G2MWTMyProfile

     

medwards700's avatar
medwards700
New Member
6 years ago

I am so sorry that I used this Labs drag and drop photo feature - that cannot be undone. I have now wasted quite a bit of time trying to find a solution.  Given our situation here in New York during the pandemic (state lockdown, transition to online training), I rely on GoToMeeting more than ever - to work as promised. Disappointed.

 

Shelley  Edwards

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Hey Folks,

If your GoToMeeting profile picture is stuck, try removing it manually this way:

 

Windows location: C:\Users\UserName\AppData\Local\Temp\G2MWTMyProfile

 

  • mediateca's avatar
    mediateca
    Active Contributor
    6 years ago
    AshC wrote:

    Hey Folks,

    If your GoToMeeting profile picture is stuck, try removing it manually this way:

     

    Windows location: C:\Users\UserName\AppData\Local\Temp\G2MWTMyProfile

     

    This helped me fix a mistake made by one of our users.
    Kudoed :)
    Thank you.