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Forum Discussion
Randy_HVC1
6 years agoNew Contributor
Co-organizer (pre meeting) is grayed out
I have had a single user GoToMeeting account for a while now. I need to have others host meetings so I bought a second license and created a new user. Co-organizer is ENABLED in my admin settings. ...
- 6 years ago
Hi bure ,
I am sorry for any confusion there.
While there is no user limit to the plan you choose, there is a feature limit to Professional GoToMeeting subscriptions that does not currently allow for Co-Organizer functionality.
Currently only GoToMeeting Business and Enterprise plans offer Co-Organizer functionality.
Skip Blades
6 years agoNew Contributor
Seems like a common problem based upon the boards. Co-organizer is enabled, but the option is grayed out in "More" tab. All users have first and last name.
Please do your magic and fix the problem.
GlennD
6 years agoGoTo Manager
Hi Skip Blades,
Please click on my profile and private message me the email addresses for the organizer and co-organizer.
- CAP16 years agoNew Member
I'm having this same issue. Clearly seems to be an issue for many users. Please resolve.
- ssteiger6 years agoNew Contributor
Hi, I habe the same Problem... no matter what I do I can't add a Co-Organizer. GlennD do you have a solution for me too? Thank you
- psi16 years agoActive Contributor
ssteiger This feature will only become available once you are a business user (regardless of the admin settings) - and the person you want to add as a co-organizer also needs to be at business level and of course they all need to be part of the same account.
- ssteiger6 years agoNew Contributor
I am a business user. I purchased 7 business accounts and added them all in the same account. What else can I do?
- Randy_HVC16 years agoNew Contributor
This is still not working. Boxes are grayed out for pre-meeting assignment to our second account and cannot transfer mid-meeting. I do not see a profile email link to provide an email address for resolution.
- Alagae0076 years agoActive ContributorHello, i have the same problem
- Skip Blades6 years agoNew Contributor
Hello, have you had an opportunity to address the solution?
- GlennD6 years agoGoTo Manager
Hi Skip Blades
I submitted a case to our L2 support team to review your account, that team will follow up with you.
- jkstowers6 years agoNew Contributor
I would like to add that I am also having this problem. Exactly as described by SkipBlades.