Forum Discussion

Randy_HVC1's avatar
Randy_HVC1
New Contributor
6 years ago
Solved

Co-organizer (pre meeting) is grayed out

I have had a single user GoToMeeting account for a while now.  I need to have others host meetings so I bought a second license and created a new user.  Co-organizer is ENABLED in my admin settings. ...
  • AshC's avatar
    AshC
    6 years ago

    Hi bure ,

    I am sorry for any confusion there. 

     

    While there is no user limit to the plan you choose, there is a feature limit to Professional GoToMeeting subscriptions that does not currently allow for Co-Organizer functionality.  

     

    Currently only GoToMeeting Business and Enterprise plans offer Co-Organizer functionality.

     

Ruth-MDSC's avatar
Ruth-MDSC
New Contributor
6 years ago

I'm having the same issue, please can you share solution?

  • Randy_HVC1's avatar
    Randy_HVC1
    New Contributor
    6 years ago

    Sorry to tell you but, from the customer service response to me (none - including the response to DM customer service which I cannot), there is no solution.  I cancelled my account as a result.   There are better options.