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Co-organizer (pre meeting) is grayed out
I have had a single user GoToMeeting account for a while now. I need to have others host meetings so I bought a second license and created a new user. Co-organizer is ENABLED in my admin settings. ...
Hi bure ,
I am sorry for any confusion there.
While there is no user limit to the plan you choose, there is a feature limit to Professional GoToMeeting subscriptions that does not currently allow for Co-Organizer functionality.
Currently only GoToMeeting Business and Enterprise plans offer Co-Organizer functionality.
Seems like a common problem based upon the boards. Co-organizer is enabled, but the option is grayed out in "More" tab. All users have first and last name.
Please do your magic and fix the problem.
Hi,
I am seeing this same issue.
Please assist.
Thank you,
Teresa
Hi,
I apologize for the frustration and confusion around this subject.
- GoToMeeting Business and Enterprise Plans can add co-organizers during scheduling
- GoToMeeting Professional Plans can promote an attendee to co-organizer once the meeting has started
- Emergency Work Kits do support co-organizers during scheduling. Co-organizers must be part of your account in order to be added.
- Thank you for the info ... I finally reached customer support and they could enable co-organizer function for our Emergency Work Kit
Hi,
thank you for the clarification.
I am not sure which product I have, we just started using the GoToMeeting Plus - COVID-19 Emergency Kit. Does this include the the function to add co-organizers or not?
Best Regards,
Ina
