Forum Discussion

Randy_HVC1's avatar
Randy_HVC1
New Contributor
6 years ago
Solved

Co-organizer (pre meeting) is grayed out

I have had a single user GoToMeeting account for a while now.  I need to have others host meetings so I bought a second license and created a new user.  Co-organizer is ENABLED in my admin settings. ...
  • AshC's avatar
    AshC
    6 years ago

    Hi bure ,

    I am sorry for any confusion there. 

     

    While there is no user limit to the plan you choose, there is a feature limit to Professional GoToMeeting subscriptions that does not currently allow for Co-Organizer functionality.  

     

    Currently only GoToMeeting Business and Enterprise plans offer Co-Organizer functionality.

     

psi1's avatar
psi1
Active Contributor
6 years ago

In the admin menu Co-Organizers are enabled: "Co-organizers are enabled. Organizers can select other co-organizers within the account to start and share meetings".

 

When users try to add a new meeting the option is greyed out. There's a mouseover message saying the administrator has not enabled this option: "Your admin has disabled this setting".

 

Is this an issue with the PRO account or is there another place to enable co-organizers?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Hi psi1 ,

    At this time we only offer Co-Organizer functionality for GoToMeeting Business plans and higher.  I'm sorry for the confusion online.