Forum Discussion

trb's avatar
trb
New Contributor
16 days ago

Drawing tools

I have found previous discussions, but I have not found a solution.

As of today, Sept 9, 2024, our GoToMeeting Desktop program changed and we no longer have shared drawing tools. The presenter can draw, but others can not. In our design world, this makes GoToMeeting pretty close to worthless. Remote control of the other's mouse/keyboard is not a solution for removing the drawing tools. We have used GoToMeeting since 2007 and this omission is disappointing (not the word we have used as we have been pulling our hair out today trying to work, but since this a public forum, I am trying to be polite). 

  • Michael4190's avatar
    Michael4190
    New Contributor
    15 days ago

    Hi! I just talked with support about the same issue. She said you have to go into "pop out" mode to access these tools, and then also instruct all people on the meeting to also go to pop out mode.

    I wanted to direct feedback to the development team, this extra step will add confusion for my clients I think, it would be nice if we could all use drawing tools from the base app interface like the old way. Thanks!
    Michael

  • KateG's avatar
    KateG
    GoTo Moderator
    15 days ago

    trb Welcome to the GoTo Community, 

     

    Drawing tools are still available for GTM in the new app. Please see this article. 

     

    There are improvements scheduled for later this year, like the laser pointer. We will update the community when this is available. 

     

    Michael4190 thanks for your input and feedback on flexible view, I will share this with the team. We are requesting the article call out this requirement better as well. 

    • trb's avatar
      trb
      New Contributor
      15 days ago

      Kate,

      Thank you for the  response. We had figured out the presenter can draw and can give an attendee remote access as noted in the article, but we have yet to figure out how an attendee can draw on the presenter's screen.

      Thanks

      Todd

      • KateG's avatar
        KateG
        GoTo Moderator
        15 days ago

        trb  ah yes, attendee's drawing on the presenter's screen is also coming later this year.  

         

        My post here offers some suggestions in the meantime.