Forum Discussion

New Contributor

5 years ago

Expired recording links?

I am trying to share my GoToMeeting recording links with colleagues, but it always takes them to a login page for GoToMeeting. Do you need a GoToMeeting account login to access recordings shared by o...

AshC
5 years ago
I apologize for any confusion there, Ernie. The current limits for GoToMeeting Cloud Recording storage are:

1 year maximum storage time

7 day default expiration time (if not extended manually beforehand)

Support documentation: https://support.goto.com/meeting/help/does-my-meeting-recording-link-expire

Qopuwu

New Member

AshC

Retired GoTo Contributor

5 years ago

Hi Qopuwu ,

I'm sorry for any confusion there!

Once you share a recording, and extend it to the desired expiration date, GoToMeeting recordings should not go 'offline' again randomly. Is this happening with all of your recorded meetings, or just some?

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Expired recording links?

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