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Forum Discussion
TC5998
3 years agoActive Contributor
Federal Employees issues with joining our meetings
We interact heavily with a Federal Agency. They have continual issues with accessing/using GTMeeting. Even it launches its partially blocked, video won't show, etc... They've started asking us to...
KateG
3 years agoGoTo Manager
Hi TC5998 nice to see you around. Do you know if they are using the classic version or the GoTo App? With the GoTo App they should be able to join via web browser if they have Chrome or MS Edge installed.
- TC59983 years agoActive Contributor
I am only guessing, but my guess is that they are blocked from downloading the app at all and are forced to use GTM in the browser. Probably Edge.
If they do download it, it will be whatever is downloaded from your servers when the click the link. I do not believe they have installed GTM Windows application, nor would they likely be willing to...
Again - I don't work for them, so educated guess. I'll ask around a bit.