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DGraves's avatar
DGraves
New Member
6 months ago
Solved

GoTo Meeting - Agent Reassign Missing

In the past, I have utilized the feature to reassign or assign a co-organizer to meetings. After reviewing the GoTo help articles, I was led to the following link to reassign meetings. https://supp...
  • KateG's avatar
    KateG
    6 months ago

    Hi DGraves​ Welcome to the Community

    Thanks for posting this issue, the feature is still available. 

    1. Hover over the user and select the Three vertical dots icon on the right.
    2. Select Reassign meetings from the drop-down list.
    3. Under Reassign to choose a user from the drop-down list. 
    4. Select Reassign meetings.

    The article you mention does need to be updated, this has been reported to the team. Sorry for the inconvenience, we appreciate this report. 

KateG's avatar
KateG
GoTo Manager
6 months ago

Hi DGraves​ Welcome to the Community

Thanks for posting this issue, the feature is still available. 

  1. Hover over the user and select the Three vertical dots icon on the right.
  2. Select Reassign meetings from the drop-down list.
  3. Under Reassign to choose a user from the drop-down list. 
  4. Select Reassign meetings.

The article you mention does need to be updated, this has been reported to the team. Sorry for the inconvenience, we appreciate this report. 

DGraves's avatar
DGraves
New Member
6 months ago

Thanks Kate! 

Shortly after I got off the phone with your team member Leslie, she followed up with me and also provided me with these instructions. 

An update to the article would be much appreciated :) 

Thanks!