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Forum Discussion
GotAMeeting
6 years agoNew Member
GoToMeeting-Plugin for Outlook isn't working suddenly
Hello together, I was working with the GoToMeeting Plug-In within my Outlook for couple months now. About 2 weeks ago Outlook started giving an error massage when i tried to create a meeting, Th...
- 6 years ago
Hi again,
i found a solution and it was quite easy. In Outlook go to the "Add-Ins" Ribbon, click on "Settings" in the GoToMeeting-part and and choose "Logout".
Then try to plan a meeting or use the adhoc one, you get asked for your credetials, enter them, et viola it works again.
Kind regards
AshC
6 years agoRetired GoTo Contributor
Thanks, can you also specify what operating system and Outlook version is affected?
- Tapsy6 years agoActive Contributor
It's Windows 10 (1909 and all Patches installed) and Outlook 2016 Professional Plus (all Patches installed).
- Tapsy6 years agoActive Contributor
Hi again,
i found a solution and it was quite easy. In Outlook go to the "Add-Ins" Ribbon, click on "Settings" in the GoToMeeting-part and and choose "Logout".
Then try to plan a meeting or use the adhoc one, you get asked for your credetials, enter them, et viola it works again.
Kind regards
- elknwillow5 years agoNew Contributor
Hello there --- I appear to be having the same troubles, but unfortunately "logout" doesn't appear to be an option when I head into the Add-Ins toolbar in Outlook ---- any additional help is appreciated! This has been driving me bonkers.....