GoToMeeting quits after launching meeting
When attempting to start a meeting GoToMeeting will quit about 3-4 seconds later without pressing any other buttons and without any indication as to why.
- Issue occurs in multiple users accounts.
- Can join GTM's test meetings with no issues
- Uninstalling and re-installing doesn't do anything
- Removed GTM folders from /appdata/local and /appdata/roaming.
Any help would be appreciated.
at first I:
- Uninstalled GTM and installed it by starting a meeting instead of downloading it from the website. SAME ISSUE
- Had him try from another machine. NO ISSUE.
- Started disabling non-Microsoft services in MSCONFIG starting with all Dell services and rebooted. ISSUE FIXED.
- After playing around trying to find the specific Dell service causing the issue I decided to all enable all non-Microsoft services again and test. The issue remained fixed.
One thing you could do is just disable all non- microsoft services > apply > reboot & test and if that worked turn on all non-microsoft services > apply > reboot & test.
For the lamen people, follow these steps:
- Click Start or the Search button, type in msconfig and click on the result (system configuration).
- Click the Services tab at the top.
- Click the checkbox at the bottom that says 'hide all microsoft services'
- Click Disable all
- Click Apply and reboot
Test the issue, if its fixed to the reverse
- Click Start or the Search button, type in msconfig and click on the result (system configuration).
- Click the Services tab at the top.
- Click the checkbox at the bottom that says 'hide all microsoft services'
- Click Enable all
- Click Apply and reboot
Good luck
