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Forum Discussion
luigermat
6 years agoNew Contributor
Have Pro GTM video not recording
I have read a lengthy thread, watched videos, and checked out the support center. My recording is showing a black screen although most of the audio works fine. (In the beginning is cut off a bit...i...
TommasoRusso-TS
4 years agoActive Contributor
I still cannot understand.
I've subscribed a professional plan to remain in contact with a cultural association. Sometimes we invite to our meetings some competent person (university teachers, members of Parliament... next will be a judge of the Constitutional Court ) to speak to us on some complex topic. Last time I tried to record his speech to publish it on Youtube, but what I obtained is an mp4 file containing only his voice with a background image, not his mimic. I can send you the file if you want.
Looking in this forum I've read that what I desire can be obtained recording on the cloud, that is allowed only to subscribers to Business or Enterprise plan. But now you say that I don't need to upgrade for any audio or video enhancements.
So, in wich way could I obtain a movie of a partecipant with audio and video?
AshC
4 years agoRetired GoTo Contributor
TommasoRusso-TS If you were recording to your desktop then I'm afraid webcams will not be included. You must record to the cloud to save any webcam feeds from the live broadcast.
- TommasoRusso-TS4 years agoActive Contributor
OK, so I had to subscribe a Businnes plan rather than a Professional one. I had also done so, if only I knew the problem before subscribing. Offer was not clear about recording session, and I've found this information only looking at this forum.
Thanks anyway.