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Have Pro GTM video not recording
I have read a lengthy thread, watched videos, and checked out the support center. My recording is showing a black screen although most of the audio works fine. (In the beginning is cut off a bit...i...
I still cannot understand.
I've subscribed a professional plan to remain in contact with a cultural association. Sometimes we invite to our meetings some competent person (university teachers, members of Parliament... next will be a judge of the Constitutional Court ) to speak to us on some complex topic. Last time I tried to record his speech to publish it on Youtube, but what I obtained is an mp4 file containing only his voice with a background image, not his mimic. I can send you the file if you want.
Looking in this forum I've read that what I desire can be obtained recording on the cloud, that is allowed only to subscribers to Business or Enterprise plan. But now you say that I don't need to upgrade for any audio or video enhancements.
So, in wich way could I obtain a movie of a partecipant with audio and video?
TommasoRusso-TS If you were recording to your desktop then I'm afraid webcams will not be included. You must record to the cloud to save any webcam feeds from the live broadcast.
OK, so I had to subscribe a Businnes plan rather than a Professional one. I had also done so, if only I knew the problem before subscribing. Offer was not clear about recording session, and I've found this information only looking at this forum.
Thanks anyway.
